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Universitas Sumatera Utara

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Frequently Asked Questions

What is the Universitas Sumatera Utara Information System?

The Information System at Universitas Sumatera Utara is a digital platform that integrates various academic, administrative, and operational services to support campus activities effectively. This system allows students, lecturers, and staff to access the required information, such as academic, research, financial, and university administration online.

What information system services are available at Universitas Sumatera Utara (USU)?

Universitas Sumatera Utara provides various information system services to support academic and administrative activities, including the Academic Information System (SIA), e-Learning, Digital Library System, and student portal that allows access to academic information, administration, and learning resources.

How can I access the USU Information System?

You can access the Universitas Sumatera Utara Information System through the page https://satu.usu.ac.id/login using the registered account.

What should I do if I forget my password to log in to the USU information system?

If you forget your password, please use the "Forgot Password" feature available on the Academic Information System portal. You will be asked to enter the registered email, and instructions to reset the password will be sent.

What should I do if I experience technical problems using the information system?

If you experience technical problems, users can contact the helpdesk service via email or phone number provided. This information is usually available on the official website or on the related information system page.

Are there tutorials or user guides for using the information system at USU?

Yes, USU provides tutorials and guides to help users operate various information systems. These tutorials can be in the form of videos or written guides accessed through the official USU website or directly in the information system platform of each service.

Who can access the Information System at USU?

The Information System at USU can be accessed by students, lecturers, staff, and alumni who have access rights. Each user has a personal account used to access information relevant to their role and function at the university.

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