In the Secretarial diploma study program, the main focus is on office administration, which includes a series of routine activities in an organization or company for data and information management to achieve organizational goals in a structured manner. The scope of office administration tasks includes office activities and office work facilities. First, students understand the basic concepts of office administration. They learn the principles of data and information management, office space organization, and efficient use of work facilities. This includes handling correspondence, archive management, and organizing office space to support productivity. Next, students understand information governance and management. They learn about information technology that supports office administration, management of electronic filing systems, and utilization of office software. Students are also taught how to observe, analyze, and understand information needs in an organizational context. Then, in the context of time management and scheduling, students understand how to manage agendas and activity schedules, both for individuals and work groups. This includes organizing meetings, business trips, and meeting arrangements according to organizational needs. In addition, it is important to emphasize communication and interpersonal skills. Students must master effective communication, both oral and written and interact well with colleagues and clients. This includes customer service, conflict management, and leadership skills.

In the Secretarial diploma study program, the main focus is on the secretarial field which includes structuring and managing administrative activities in an organization or company. The main objective of this field is to ensure that administrative activities are well organized and neat, thus supporting the achievement of organizational or company goals. First, students understand the basic concepts and principles of secretarial work. They learn administrative governance, correspondence management, and document storage techniques. This also includes handling internal and external communication of the organization. Next, students understand the important role of a secretary or secretariat in an organization or company. They learn about key tasks related to administration, such as scheduling meetings, agenda management, managing official travel, and coordinating internal activities. Then, in the context of technology and recent developments, students understand the application of information technology in secretarial work. They are taught about the use of office software, electronic information management, and the efficient use of technology to support secretarial tasks. In addition, it is important to emphasize the aspects of professionalism and ethics in the secretarial field. Students must understand ethical standards, confidentiality of information, and the importance of integrity in carrying out administrative tasks.